Privacy notice for quote requests
This notice applies when you ask for a quote through a price widget placed on a business's website and run by KeelFox Pro, a service of CR LLC.
Who is responsible
The business named in the form is responsible for your request: it decides how to use it to prepare your quote and contact you. KeelFox Pro processes it on that business's behalf: we store it, deliver it to them by email or to the tools they use, and show it in their dashboard.
What we collect
- What you type: name, phone number, email, postcode, the finish level you chose, when you would like to start and any notes.
- The price you were shown and the job and area it was for.
- Your consent: the exact wording next to the checkbox and the time you gave it.
- Technical data: your IP address, your browser's user agent and the page the widget was on, used to prevent abuse and as a record of your consent.
The widget sets no cookies and runs no advertising or tracking scripts.
Why, and on what basis
To pass your request to the business you chose so it can give you a quote, and so that business can contact you by phone, text or email with your consent. We do not sell your data, share it with other businesses or use it for marketing.
How long it is kept
As long as the business keeps its KeelFox Pro account, and no longer than 30 days after the account is closed. The business may keep its own copy under its own privacy policy.
Your choices
You can withdraw your consent at any time by telling the business, for example by replying STOP to a text. You can ask to access or correct your information. Contact the business first; you can also write to pro@keelfox.com, naming the business you contacted, and we will pass your request on and help. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).
Providers and transfers
We use service providers for hosting and email delivery, under contracts that allow them to use the data only to provide their service to us. Some of them store data outside Australia; we take reasonable steps so that they handle it consistently with the Australian Privacy Principles.